Case Study: Long Island Housing Partnership expands affordable housing access with North Peak Solutions

Long Island Housing Partnership assists over 2,200 households with North Peak Solutions

Long Island Housing Partnership, a nonprofit addressing affordable housing on Long Island, faced the urgent challenge of launching an Emergency Rental Assistance Program to distribute critical federal funds during the COVID-19 pandemic. They needed a rapid, reliable system to manage applications and disbursements. Partnering with North Peak Solutions, they chose to configure their existing Salesforce and HomeKeeper platform to meet this tight deadline.

North Peak Solutions implemented and configured Salesforce, including FormAssembly, to support the entire application and intake process for the emergency program. This initial success led to a full expansion of Salesforce to manage all of LIHP's housing programs. As a result, LIHP distributed over $50 million to assist more than 2,200 households through ERAP and, by 2024, migrated 29 programs into a streamlined Salesforce system for improved data management and reporting.

Long Island Housing Partnership