Case Study: Coaching4Change improves data management and efficiency with North Peak Solutions’ Salesforce Nonprofit Cloud

A North Peak Solutions Case Study

Preview of the Coaching4Change (c4c) Case Study

Coaching4Change streamlines program management with North Peak Solutions

Coaching4Change (c4c) empowers college mentors to deliver programming in under-resourced schools. Their challenge was managing rapid growth with siloed systems, spreadsheets, and manual processes that made data tracking, communication, and reporting difficult. They partnered with North Peak Solutions to find a more efficient solution using Salesforce Nonprofit Cloud.

North Peak Solutions implemented Salesforce Nonprofit Cloud along with an Experience Cloud portal for mentors and partners. This solution reduced data silos and manual work, saving staff time and streamlining communication. The portal became a one-stop-shop for users, eliminating confusion and saving time. North Peak also provided ongoing Managed Admin Services to support and optimize the system as the organization continues to grow.


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