North Highland
30 Case Studies
A North Highland Case Study
The customer, a global biopharma company, faced a challenge in measuring the ROI of its extensive digital transformation across R&D, manufacturing, and IT. With over 200 initiatives, it lacked a consistent way to track value and a shared operating model to connect its technology investments to the people responsible for delivering results. North Highland was engaged to address this need for financial discipline and shared accountability.
North Highland designed and built a lean value measurement framework in collaboration with the client's finance and portfolio teams. This co-designed solution established four core value levers and provided a credible, finance-endorsed method for assessing initiatives. The result was the identification of £30 million in potential value across the portfolio within four months of deployment, giving leadership a consistent evidence base for decision-making and embedding a new, sustainable way of working within the organization.