Case Study: a leading global beverage company achieves sustainable growth with North Highland

a leading global beverage company engages 60,000 employees with North Highland

A leading global beverage company partnered with North Highland to address the challenge of driving a major organizational transformation. After undergoing several structural changes, the company needed to ensure its employees at all levels could understand, internalize, and adapt to new ways of working to fuel sustainable growth.

North Highland employed a co-creative approach using design-thinking techniques to engage leaders and associates, focusing on the people impacted by the change. This strategy embedded new problem-solving capabilities and shifted the mindset of marketing and innovation teams toward continuous improvement. The work, which impacted 100 executives and over 60,000 employees, successfully built the internal muscle for large-scale transformation and moved the company closer to its vision of sustainable growth.