Case Study: Bay Federal Credit Union strengthens third-party cyber risk management with NormShield

Bay Federal Credit Union - Customer Case Study

Bay Federal Credit Union, a full-service financial cooperative serving Santa Cruz, Monterey, and San Benito counties, needed an affordable way to strengthen third-party risk management as its vendor landscape grew and regulatory requirements increased. With a limited technology budget, the credit union wanted a cyber rating tool that could support defense in depth and improve visibility into supplier risk.

Bay Federal Credit Union chose NormShield’s cyber rating platform for continuous monitoring, technical/compliance/financial risk insights, and easy reporting. After implementation, Bay Federal was able to prioritize vendors by cyber risk appetite, work more effectively with third parties to reduce exposure, and validate that NormShield’s ratings aligned with its other tools while benefiting from responsive support and strong customer service.

Bay Federal Credit Union

Richard Roark

Vice President/Chief Technology Officer