Case Study: Convergent achieves faster, 100% accurate patient communications with Nordis Technologies

Nordis Helps Convergent Deliver Speed & Accuracy to Patient Communications

Convergent Revenue Cycle Management struggled with finding a reliable print and mail partner to deliver accurate and timely patient financial communications for its hospital clients. To gain control over this critical process, they turned to Nordis Technologies for a solution.

By implementing Nordis's Expresso and ExpressoPay solutions, Convergent automated the creation and distribution of patient statements and established customized online payment portals. This resulted in 100% accuracy in document quality and a significant acceleration in payment collections, with 80% of online users choosing the one-time payment option. Nordis empowered Convergent to enhance patient satisfaction and expand its service offerings with reliability and speed.

Convergent

Brian Smith

Statement & Letter Manager