Case Study: The Piedmont Clinic improves HAI reporting and reduces infection rates with Nordic

Piedmont Healthcare partners with Nordic to improve HAI reporting capabilities

The Piedmont Clinic, part of Piedmont Healthcare, partnered with Nordic to improve quality reporting and HAI tracking within its Epic EHR. The health system needed a more reliable and agile way to monitor bundle compliance for hospital-acquired infections such as CLABSI and CAUTI across its hospitals and clinics.

Nordic implemented a standardized risk-scoring system and unit-based reporting tools, including nurse manager dashboards and patient-level columns, to help clinicians track infection risk and bundle compliance in real time. As a result, Piedmont Healthcare improved HAI process measures from 84% to 89%, reduced system-wide infection rates, and gained better visibility into patient-level infection risk factors.

The Piedmont Clinic

Michael O'toole

Executive Director of Quality Improvement