Nordic
23 Case Studies
A Nordic Case Study
Maastricht UMC+, a hospital in the Netherlands, faced a significant challenge when switching from SAP i.s.h. med to Epic. They needed to maintain their advanced closed-loop materials management workflow for tracking surgical supplies, ensuring seamless communication between Epic and SAP ERP without disrupting operations. Nordic was engaged to address this complex logistical problem.
Nordic assembled a team of experts to design and implement an integrated solution. This included cleaning supply data, setting up real-time interfaces between Epic and SAP, and optimizing barcode-scanning technology. The results were transformative: the hospital achieved 90-95% barcode-scanning accuracy, automated stock depletion, and eliminated manual updates. As the first hospital globally to implement a fully automated, closed-loop MM workflow with Epic, Maastricht UMC+ now enjoys enhanced operational efficiency, improved patient safety, and optimized supply chain management thanks to Nordic's work.