Case Study: Maersk Broker streamlines email filing and collaboration with Nordic IT reMARK

Maersk Broker - Customer Case Study

Maersk Broker, a leading global shipbroking company, faced significant challenges with its outdated email system. Manual archiving was consuming hours each day, and the company sought a more powerful, modern solution as part of its digital transformation. Due to strong internal advocacy from team members familiar with the product, they partnered with vendor Nordic IT to implement the reMARK email software.

Nordic IT worked closely with Maersk Broker on a global rollout, holding mandatory training workshops for all departments. The solution, reMARK, automated the filing of emails into relevant folders, saving time and improving efficiency. It also introduced new capabilities like team collaboration tools and a vital mobile application. The implementation was considered flawless by Maersk Broker leadership, with the new system being highly appreciated by staff for its positive impact on their workflow.

Maersk Broker

Bo Steen Nyegaard

Director, Head of IT