Case Study: Smart Master improves smartphone repair self-service with Nordcode

Smart Master powers nearly 70 showrooms with Nordcode

Nordcode was hired by Smart Master, a certified company with nearly 70 smartphone repair showrooms in Lithuania, to create an authorized self-service system for smart device repair.

Nordcode implemented a solution that included research, UI/UX design, and the development of a new ordering system. The results included an improved customer experience for device repairs and the launch of the largest loyalty system of any retail network in Lithuania. Nordcode also provides ongoing quality assurance and 24/7 support.

Smart Master