Case Study: ZOO.se builds a scalable e-commerce platform with Norce

ZOO.se scales to 13 stores and 3 countries with Norce

ZOO.se, a leading Swedish pet retailer with both e-commerce and physical stores, faced significant challenges in supporting its rapid expansion. The company was growing quickly, adding new stores and launching e-commerce in new countries, but its existing technology lacked the flexibility and scalability needed. To address this, they worked with vendor Norce to implement a new headless e-commerce platform as part of a larger composable tech stack.

The solution implemented by Norce provided a highly flexible and scalable "base plate" for future growth. This new technology stack, centered around Norce's platform, enabled ZOO.se to work more data-driven, improve omnichannel processes, and onboard new stores and product companies efficiently. The project resulted in a system that benefits the entire business, supporting ZOO.se's goal to reach over one billion in turnover by providing a superior and inspiring experience for customers both online and in-store.

ZOO.se