Case Study: Teknikmagasinet achieves a more flexible, future-proof e-commerce journey with Norce Commerce

Teknikmagasinet launches flexible e-commerce in 6 months with Norce

Teknikmagasinet, a retailer of technical products and mobile services with around 60 stores in Sweden and Norway, faced challenges with an outdated e-commerce solution. This old platform hindered development, lacked support for new customer journeys like mobile repair and second-hand sales, and featured inefficient product management for their thousands of items. They partnered with vendor Norce and selected the Norce Commerce platform to address these issues.

The solution implemented by Norce was its SaaS-based e-commerce platform, which included integrated PIM for product management and open APIs for flexibility. This provided Teknikmagasinet with a scalable, state-of-the-art, and future-proof foundation. As a result, they improved the customer experience for their repair and pre-owned phone services, gained the ability to easily broaden their second-hand market, and are now better equipped to develop their omnichannel strategy and customer journeys.

Teknikmagasinet