Case Study: Slöjd-Detaljer boosts order value with Norce Commerce

Slöjd-Detaljer boosts average order value 20% with Norce

Slöjd-Detaljer, a family-owned Nordic retailer of hobby and craft supplies, faced a complex ecommerce challenge. They needed a single platform to serve three distinct customer types—consumers, business clients, and public-sector organizations—each with unique purchasing and pricing structures. Their previous system was overly complex and reliant on a single individual, creating significant business risk. To solve this, they partnered with vendor Norce.

Norce implemented its commerce engine, Norce Commerce, along with Norce PIM and Norce Pricing, to manage product data and complex pricing logic. This solution provided Slöjd-Detaljer with full control over their data and the ability to handle all customer types from one platform. As a result, Norce helped achieve a 20% increase in average order value, an 8.1% rise in revenue, and an 18.9% increase in items per order, providing a stable foundation for future growth.

Slöjd-Detaljer