Case Study: Grupo Monge doubles online sales within a year with nopCommerce

Grupo Monge online sales doubled within a year

Grupo Monge, a major Central American retailer with over 500 stores and its own installment credit system, faced the challenge of moving sales online without prior eCommerce experience and needed to integrate complex ERP and credit processes. To launch TiendaMonge.com they partnered with Tecnofin and built the site on nopCommerce (version 3.60), addressing document uploads, credit-line display and payment options, pickup logistics, and multiple back-office integrations.

Using nopCommerce, Tecnofin implemented over 20 integrations (SAP ERP, the Monge Credit System, PayPal/Credit Card processors, SafeNet, Geotrack, messaging services, etc.), added a responsive multi-store setup with eight catalogs, and enabled full online credit processing. The results: online sales doubled (+100% in one year), about 20,000 visitors on Cyber Monday, higher average order value than brick-and-mortar, improved Google ranking and organic traffic—demonstrating rapid, measurable eCommerce growth driven by nopCommerce.

Grupo Monge

Marcela Ledezma

E-Commerce Manager