Case Study: Spring Health 4x’s Meeting Rate with Nooks AI Dialer and Coaching

Spring Health Quadrupled Their Meeting Rate with the Nooks Dialer, Nooks Numbers, and Smart Presence

Spring Health, a remote hybrid outbound sales team, wanted to improve its cold-calling performance by scaling dialing and coaching while increasing connect rates. To do that, they partnered with Nooks and used the Nooks Dialer and later Nooks Numbers to support their outbound motion.

With Nooks, Spring Health improved data quality, connect rates, and rep coaching, which helped the team 4x their meeting rate. In one quarter, Nooks Numbers drove a 44% increase in mobile connect rates, and Spring Health also booked 78% more meetings in the second half of 2023 than in the previous half, with cold-call meetings up 97% year over year.

Spring Health

Alex Avila

Business Development Manager