Case Study: ENGIE Solutions achieves optimized maintenance planning and real-time field visibility with Nomadia

Maintenance intervention planning a strategic challenge for ENGIE Solutions

ENGIE Solutions faced the strategic challenge of coordinating maintenance interventions for a portfolio of diverse installations and 7,000 field technicians while converging disparate regional tools and processes. To address regulatory frequencies, seasonal constraints and urgent corrective calls, ENGIE Solutions turned to Nomadia and its Opti‑Time–based scheduling and mobile field workforce management solution to centralize planning and support technicians in the field.

Nomadia implemented centralized Opti‑Time planning, weekly/daily dispatching and tablet‑based mobile access with geo‑tracking and paperless reporting, enabling near‑real‑time visibility of interventions. The solution smoothed workloads, allowed planners to schedule roughly 70–80% of annual activity, sped up reporting and customer updates, reduced paperwork and improved contract and human‑resource efficiency—benefiting operations across ENGIE Solutions’ 7,000 technicians and boosting profitability and customer satisfaction.

ENGIE Solutions

Patrick Hourqueig

Director of Tools & Processes for the Latter