Case Study: Zabbix unifies global sales and CPQ with Noltic

Zabbix unifies 5 regional offices with Noltic

Zabbix, a Latvian software company providing open-source server monitoring solutions, faced challenges due to its use of several disconnected regional CRM systems. This led to inconsistent data, poor global visibility, and manual, inefficient sales processes. To address this, Zabbix partnered with vendor Noltic to consolidate its operations into a unified Salesforce platform, specifically utilizing Sales Cloud and Revenue Cloud with CPQ.

Noltic implemented a single Salesforce org that automated lead management, multi-currency quoting, contract generation, and invoicing. The solution included integrations with external banking and VAT validation APIs and connected sales processes with the service desk. As a result, Zabbix achieved a faster quote-to-cash cycle, improved sales efficiency with real-time duplicate prevention, and enabled stronger global collaboration with unified reporting. The vendor Noltic successfully transformed Zabbix's disconnected systems into a cohesive global sales and service platform.

Zabbix