Case Study: Shelf.io broadens its market with Noltic Salesforce integration

Shelf broadens its market with Noltic by bringing Shelf into Salesforce

Shelf.io, an award-winning knowledge management SaaS platform, sought to expand its market by integrating its system into Salesforce. They partnered with Noltic to achieve this, aiming to give CRM users direct access to Shelf.io's functionality without needing to leave the Salesforce environment.

Noltic implemented a comprehensive solution by developing a managed package for the Salesforce AppExchange. This integration, built using technologies like Apex, LWC, and GraphQL, allowed users to search content, link records, and get AI-powered recommendations directly within Salesforce. The results for Shelf.io were significant, as Noltic successfully helped them enter the Salesforce market, broaden their content support to include various file types, and save users time while improving data security and user experience.

Shelf.io