Case Study: WHP Global boosts order approvals and revenue with NoFraud

WHP Global Boosts Order Approvals by 2.8% and Adds $175,000 in Revenue

WHP Global, a New York-based brand management firm overseeing major retail brands, needed a better way to manage ecommerce fraud and chargebacks. Their existing Shopify Fraud Filter produced too many false positives, created manual review work, and made it difficult to confidently fight chargebacks, slowing operations and adding friction for legitimate customers. WHP Global partnered with NoFraud to improve fraud screening and reduce the burden on their team.

With NoFraud’s real-time fraud prevention and Chargeback Management services, WHP Global automated reviews, blocked fraudulent orders earlier, and streamlined dispute handling. The result was a 2.8% increase in order approval rate, about $175,000 in additional annual revenue, $5,500 in fraudulent orders prevented each month, and more than 33 hours saved monthly.

WHP Global

Hannah Sborz

eCommerce Coordinator