Case Study: True Classic increases order approval rate and adds $140K in monthly revenue with NoFraud

True Classic Procures Additional $140,000 in Monthly Revenue With NoFraud & Increases Order Approval Rate by 5%

True Classic, an apparel brand founded in 2018 and scaled globally, was struggling with rising chargebacks, high-risk orders, and return fraud as its ecommerce business grew. The team needed a way to reduce manual review work and better protect revenue while maintaining a smooth customer experience, so they turned to NoFraud for real-time fraud screening and protection.

NoFraud helped True Classic move away from rigid, manual fraud checks by using machine learning, IP and database analysis, blocklists, and expert review to make more accurate pass/fail decisions. As a result, True Classic increased its order approval rate by 5%, unlocked an additional $140,000 in monthly revenue, and saved about 90 hours of manual review time each month.

True Classic

Breanna Moreno

Vice President of CX