Case Study: MMA Warehouse, LLC achieves 97.9% approval rate and zero manual reviews with NoFraud

MMA Warehouse, LLC - Customer Case Study

MMA Warehouse, LLC is a U.S.-based online retailer of mixed martial arts and Brazilian jiu-jitsu merchandise that struggled with frequent fraud—especially on international orders—and an unsustainably time-consuming manual review process. After a previous full-service provider (Solution X) began declining a large share of legitimate orders, MMA Warehouse sought a more accurate automated fraud-prevention partner and selected NoFraud.

NoFraud’s app and pass/fail protocol were installed quickly and its intensive manual reviews and chargeback guarantee immediately reduced false declines. With NoFraud, approval rates rose from 89.9% to 97.9% (an 8.0% increase), manual reviews were eliminated, customer complaints over order cancellations disappeared, and fees fell (approximately a 40% decrease), delivering faster order flow and higher customer satisfaction.

MMA Warehouse, LLC

Mika Casey

CEO