Case Study: Karity achieves a 97% reduction in manual reviews and eliminates chargebacks with NoFraud

Karity.Com discovers the beauty of saying goodbye to manual review with the help of Nofraud

Karity, an online retailer of limited‑edition professional cosmetics, was losing time and sales to fraud screening after moving to Shopify. Their Shopify Fraud Filter routinely declined legitimate buyers and still left Karity with 3–5 chargebacks per month, forcing the team to manually review about 10% of orders (95% of which were legitimate) and spend roughly 40 hours a week on reviews. After researching solutions, Karity turned to NoFraud’s automated fraud prevention solution.

NoFraud integrated with Karity’s Shopify store, automatically identifying and canceling fraudulent transactions while correctly approving legitimate orders. As a result, NoFraud raised auto‑approvals from about 90% to 99.7%, reduced manual reviews to 0.3% (a ~97% decrease), eliminated weekly review hours, and removed chargeback liability (now $0 lost to chargebacks) under NoFraud’s guaranteed coverage.

Karity

Isaac Rami

Chief Executive Officer