Case Study: ToyWiz achieves a 90% drop in order declines and $0 fraud liability with NoFraud

Fraud doesn’t play with toywiz anymore, thanks to nofraud

ToyWiz, a family‑owned retailer of collectible cards, games and toys, was swamped by online fraud and chargebacks after launching its store, facing high‑ticket carding, triangulation scams and unauthorized purchases by children. To avoid further lost sales from overly restrictive manual reviews, ToyWiz turned to NoFraud and its automated fraud‑screening solution, integrating the NoFraud app into their BigCommerce store.

NoFraud’s automated screening immediately distinguished legitimate orders from fraud, eliminating the need for labor‑intensive reviews (reducing fraud review headcount by 1.5) and restoring fast fulfillment. The result: ToyWiz’s order decline rate fell from 15% to 1.6% (a 90% drop), $55,000 in annual overhead was eliminated, there were no shipment delays due to fraud review, and ToyWiz reported $0 fraud liability after implementing NoFraud.

ToyWiz

Greg Hart

Director of eCommerce