Case Study: Designer Optics achieves a 17% higher chargeback win rate with NoFraud

Designer Optics sees no chargebacks

Designer Optics, an online retailer founded in 2011, sells fashionable and authentic eyewear brands at competitive prices. As the business grew, owner Aron Eckstein struggled to manage chargebacks—especially fraud-related disputes and time-consuming manual reviews of medium-risk orders.

NoFraud helped Designer Optics first by stopping fraudulent orders and then by providing full chargeback management support through NoFraud’s Chargeback Management service. The result was immediate: the team saved about 1,200 hours of work annually, eliminated the burden of handling chargeback notices and rebuttals manually, and improved Designer Optics’ chargeback win rate by 17%.

Designer Optics

Aron Eckstein

Owner