Case Study: BOXABL converts website conversations into leads with NoForm AI

BOXABL converts 18% of chatbot conversations into leads with NoForm AI

Boxabl, a construction company that develops factory-made foldable homes, faced the challenge of handling a high volume of repetitive questions from its millions of website visitors. This was overwhelming its sales and support teams and causing potential leads to leave the site without getting the answers they needed to move forward in the longer sales cycle. To address this, they implemented an AI chatbot from vendor NoForm AI.

The NoForm AI solution provided instant answers to common questions, qualified prospects, and captured contact details through natural conversation. This resulted in 2,500 captured leads from 13,700 conversations, achieving an 18% chat-to-lead conversion rate. For Boxabl, NoForm AI created a highly effective new lead generation path, provided huge time savings for the staff, and delivered valuable insights into which marketing channels were driving conversions.

Boxabl