Case Study: Webbs Garden Centres achieves smoother retail and café operations with Node4 and Dynamics 365 Business Central

Webbs Garden Centres upgrades to Business Central with Node4 and rolls out 3-store retail growth

Webbs Garden Centres, a retail business with three stores, faced limitations with its Microsoft Dynamics NAV ERP system as it looked to expand its café operations and improve customer experience. The system lacked the flexibility and functionality needed for advanced retail and hospitality features. To address this challenge, they partnered with vendor Node4 Ltd.

Node4 implemented a solution by upgrading the main ERP system to Dynamics 365 Business Central alongside LS Central. This provided new capabilities including real-time promotions, improved stock control, and mobile functionality. The upgrade resulted in smoother café operations, with orders taken at the table and sent directly to the kitchen, and improved efficiency across retail operations. Node4's guidance and long-standing partnership were key to navigating the upgrade and laying the groundwork for the customer's continued growth.

Webbs Garden Centres