Case Study: RedEye achieves 99.99998% system availability with Node4 infrastructure services

RedEye utilised Node4’s infrastructure services to ensure its retail clients maintained a competitive online edge during Black Friday, Christmas shopping and beyond

RedEye, a software company with 51–200 employees, needed to modernise its infrastructure to stay competitive, minimise downtime, and reduce the burden on its internal tech team. With retail customers depending on its marketing automation platform during peak periods like Black Friday and Christmas, RedEye turned to Node4 Ltd for data centre hosting, disaster recovery, business continuity and collaboration services.

Node4 Ltd hosted RedEye’s critical servers, applications and databases across its data centres in Wakefield and Northampton, while also providing 24x7x365 support, database management and telephony/conferencing solutions. The result was exceptional reliability, with 99.99998% system availability over the past 12 months, giving RedEye the flexibility, resilience and peace of mind to support customer demand with no unplanned outages or dips in service.

RedEye

Paul Morris

Technical Services Director