NobleCX
9 Case Studies
A NobleCX Case Study
OzHarvest, Australia's leading food rescue organization, faced challenges with an aging CRM that lacked integration, leading to poor donor data management and multiple records across different platforms. They engaged the vendor NobleCX to implement a new solution using Salesforce and the Nonprofit Success Pack (NPSP) to create a single source of truth for their donor information.
NobleCX implemented Salesforce Sales Cloud and NPSP, providing a single view of constituents and enabling prospect management, major giving programs, and volunteer tracking. The adaptable platform led to greater user uptake, better data input, and the ability to measure activity more effectively. This allowed OzHarvest to spend more resources on their core mission of food rescue and less on IT.