Case Study: Frontier Services achieves smarter fundraising and greater efficiency with NobleCX Salesforce implementation

Frontier Services cuts regular giving processing from a day to 10 minutes with NobleCX

Frontier Services, a national charity supporting remote Australian communities, faced challenges with disconnected data systems that created inconsistencies and hindered efficient reporting and donor management. They turned to the vendor NobleCX for assistance in implementing Salesforce, specifically the Nonprofit Success Pack (NPSP), to create a single source of truth for their organization.

NobleCX implemented Salesforce NPSP along with Volunteer Management and Autopilot, which integrated seamlessly to automate communications and donor processes. The solution delivered significant results, including reducing the time to process regular giving from a day to just ten minutes. Most notably, their fundraising events program saw revenue increase from $45K to $180K, demonstrating substantial growth and efficiency gains directly supported by the new system from NobleCX.

Frontier Services