Case Study: Independent Sales Organization (ISO) achieves 290% net revenue growth and 5x faster merchant onboarding with NMI

ISO Grows Net Revenue 290% in First Year Partnering With NMI

An Independent Sales Organization that provides gateway processing struggled with slow merchant onboarding, inflexible processing options and a lack of real‑time reporting, which hindered growth and forced the team to spend hours on support. Seeking a more powerful gateway solution, the ISO partnered with NMI and adopted NMI’s payment gateway/platform and business intelligence tools to address these gaps.

NMI enabled the ISO to onboard merchants in two to three minutes (about five times faster), provide advanced reporting and offer tools like Automatic Card Updater, Customer Vault, Advanced Fraud Prevention and Electronic Invoicing across 200+ integrations. As a result of working with NMI, the ISO grew net revenue 290% in the first year (from about $13,000 to over $50,000 per month), onboarded 1,000+ merchants, and processed roughly $300 million on about 3.5 million transactions.