Case Study: 247Payments achieves unified, streamlined merchant operations with NMI Merchant Central

247Payments.com Revolutionizes Its Operations With NMI Merchant Central

247Payments, an independent sales organization (ISO) in Tampa, Florida, was rapidly expanding its merchant portfolio across retail, dining, high‑risk and professional services but was hampered by fragmented backend systems — multiple CRMs, four payment processors, a dozen sub‑agents and 12 independent agents — that created friction, high costs and slow onboarding. To unify operations and scale efficiently, 247Payments turned to NMI and adopted NMI Merchant Central (part of NMI’s MRM suite).

NMI implemented Merchant Central (including TurboApp automated onboarding), consolidating lead capture, merchant management, marketing and processor submissions into a single payments‑centric platform. The switch replaced multiple CRMs and boarding portals, reduced training and integration friction, sped up time‑to‑processing toward 247Payments’ two‑business‑day target, and “saved … countless weeks” across the business; the team was fully using the system within about a month and reported faster approvals, more merchants onboarded and smoother day‑to‑day operations thanks to NMI.

247Payments

Independent Sales Marc Tenore

Chief Executive Officer