Case Study: ING achieves global DCIM consolidation and near-100% asset inventory accuracy with Nlyte Software

ING - Customer Case Study

ING, a Dutch multinational bank with over 54,000 employees, needed a modern DCIM after its Aperture system reached end-of-life. The data center team wanted to replace spreadsheets and manual processes, improve ITIL workflows (configuration, capacity, incident and availability management), and find a scalable, secure solution that managed both IT equipment above the raised floor and facilities systems below it while integrating with other IT systems.

ING chose Nlyte Platinum DCIM and completed a scripted migration with training and weekly collaboration. Nlyte’s Asset Optimizer and Energy Optimizer eliminated data collisions, enabled a single global application instance (deployed across eight countries with further rollout underway), and became the primary PowerBI data source. The results include near‑100% inventory accuracy, fewer floor moves, reduced administration through CMDB synchronization, and minimal ongoing management overhead.

ING