Case Study: DATA4 achieves real-time visibility and customer self-service with Nlyte Software

DATA4 - Customer Case Study

DATA4 is a European data‑center specialist operating 16 facilities across Paris, Milan, Madrid and Luxembourg, with 121 hectares and a 146 MW power reserve to support rapid expansion. Seeking to become the market leader in “Smart Data Center” services, DATA4 needed a single, holistic view across sites and a customer-facing portal that delivered real‑time, personalized dashboards and platform-level visibility — capabilities not fully met by off‑the‑shelf DCIM tools without tight integration.

DATA4 selected Nlyte’s DCIM (augmented by a custom module and D4 DCIMaaS) to provide real‑time reporting and alerts, 2D/3D visualization, asset and capacity management, CSR KPIs and workflow automation, seamlessly integrated into its customer portal. The result: customers gained autonomy and immediate access to live infrastructure data (reducing daily support calls), DATA4 improved operational efficiency, availability and capacity planning, and both risk and environmental impact are now tracked and optimized — delivering measurable ROI and a foundation for future AI/IoT‑driven predictive maintenance.

DATA4

Jérôme Totel