Case Study: Citizens Financial Group achieves accurate asset visibility and confident capacity planning with Nlyte Software

Citizens Financial Group - Customer Case Study

Citizens Financial Group, a large banking enterprise, faced unscalable, manual data center record-keeping (spreadsheets and Visio) and struggled with low operational visibility, poor capacity planning, difficult migrations/consolidations, lack of workflow tracking, limited reporting and analytics, compliance gaps, no ITSM integration, and an inaccurate asset inventory.

They implemented Nlyte to reduce costs, improve capacity planning, lower business risk and downtime, and integrate with ITSM systems. Key capabilities used were asset lifecycle management and reporting/analytics. Post-deployment they achieved a complete, location-accurate asset inventory, confident and detailed capacity planning, consistent automation of data center tasks, and improved regulatory compliance.

Citizens Financial Group

Jessica Ondrasek

IT Specialist