Case Study: Flawless Fine Jewellery saves £100,000 a year with Nivoda

How Nivoda Helps Flawless Fine Jewellery Save £100,000/Year

Flawless Fine Jewellery, a brick-and-mortar jeweler in London, faced the challenge of manually managing a vast network of global diamond suppliers. This process created a significant logistical and financial burden, to the point where they considered establishing an entire new department to handle international payments, quality checks, and delivery tracking for their expanding online sales efforts.

By implementing Nivoda’s centralized marketplace and logistics platform, Flawless gained effortless access to a global inventory of over 1.6 million stones. The vendor managed all end-to-end logistics, from quality control to consolidated payments. This solution saved Flawless over 1,200 hours and more than £100,000 per year, while also enabling their sales associates to use Nivoda's Customer Facing Mode to boost in-store conversions.

Flawless Fine Jewellery

Rupa Liechti

Director