Case Study: North America’s Largest Network of Optometrists achieves improved revenue cycle visibility and mobile member engagement with Nividous

North America’s Largest Optometrist Achieves Improvement in Revenue Cycle Visibility

North America’s Largest Network of Optometrists, a network of 4,500+ members across 3,300 offices, faced poor revenue-cycle visibility—members relied on error-prone Excel forecasting and manual perks calculations—and limited connectivity because its desktop portal lacked mobile support. They engaged Nividous to automate forecasting and extend portal functionality to mobile devices.

Nividous delivered a graphical, mobile-responsive revenue-forecasting tool and native iOS and Android apps (with WebAPI and push notifications), improving members’ ability to input sales/costs and compare year-over-year results. The Nividous solution drove measurable impact: >85% improved visibility in the revenue cycle, >70% increase in user engagement, and >50% greater ability for members to set effective goals.