Case Study: Leading Life Insurance Company achieves 92% process time reduction in premium pricing with Nividous

Leading Life Insurance Company Modernizes Pricing Model for Liability with Nividous RPA Bots

Leading Life Insurance Company, a national insurer with over 10,000 points of sale and 50 million customers, faced slow, error-prone, Excel‑based premium calculations for its Liability Insurance portfolio that delayed quotes, hurt conversion rates, and weakened customer experience. To modernize pricing and speed service, the company engaged Nividous and its RPA Bots to overhaul the pricing workflow.

Nividous implemented automated RPA Bots to run the dynamic pricing model in a service‑based architecture, integrating quickly with partner banks, mobile apps and core systems and enabling both attended and unattended modes. The solution let the insurer launch a new product and drove measurable impact: 14 quotes per second at peak, 5,000 quotes per day, 92% process time reduction and 80% improved data accuracy, directly improving customer interaction and operational agility.