Case Study: Leading Specialty Care Management Company achieves 70% faster claims processing and 80% reduction in manual work with Nividous

Intelligent Automation for Patient Data Extraction, Review, and Claim Submissions for a Leader in Specialty Healthcare

Leading Specialty Care Management Company, a leader in oncology and cardiac care, faced significant back-office bottlenecks from disconnected systems and highly unstructured, bundled PDF documents. More than ten employees were manually extracting and reviewing patient data, causing errors, claim rejections, and delayed payments — so the customer engaged Nividous to explore intelligent automation.

Nividous deployed Nividous Bots with cognitive capabilities on the Nividous platform to automate end-to-end patient data extraction, assisted human review, and claim submission. The implementation reduced manual work by 80%, cut process handling time by 70%, increased productivity by 65%, and decreased operational costs by 45%, enabling faster, more accurate claims and allowing staff to focus on higher-value tasks.