Case Study: Payee Services Provider achieves 80% efficiency increase, 90% reduction in manual effort and 100% data accuracy with Nividous

Automation of Bank Statements Reconciliation Against QuickBooks for a Payee Services Provider in the US

Payee Services Provider, a US organization offering Representative Payee, Bill Payment and Money Management services across Ohio and Maryland, faced a time‑consuming, error‑prone manual bank statement reconciliation process that involved downloading statements, validating data against QuickBooks, and reconciling roughly 70 accounts monthly. They engaged Nividous to apply Robotic Process Automation via the Nividous Intelligent Automation platform to reduce manual effort and improve accuracy.

Nividous deployed an RPA Bot that downloads bank statements, logs into QuickBooks, selects accounts, enters balances/dates, verifies prior-month reconciliation, validates line items against the bank data, flags discrepancies, and posts payments as needed. The Nividous solution delivered measurable results: 100% data accuracy, an 80% increase in efficiency, a 90% reduction in manual effort, and a dramatic cut in the monthly workload across ~70 accounts, enabling staff to focus on higher‑value tasks.