Case Study: Leading Insurance Brokerage Firm achieves 70% faster policy processing and 100% data accuracy with Nividous Smart Bots

An Insurance Brokerage Firm Automates Policy Management and Review Process with Nividous Smart Bots

Leading Insurance Brokerage Firm, a total insurance and risk solution provider, faced massive backlogs, low productivity and long turnaround times in policy management caused by manual “swivel chair” data entry and document review. To accelerate its automation journey, the firm engaged Nividous and its Nividous Smart Bots and Control Center platform to modernize policy data extraction and review.

Nividous deployed Smart Bots with computer vision, machine learning and Bot‑Human orchestration, plus the Nividous Control Center dashboard for visibility and drill-down reporting, to automate policy data extraction and assisted review. The solution achieved 100% data accuracy, reduced process handling time by 70%, cut human errors by 60% and increased productivity by 85%, freeing staff to focus on customer-facing activities.