Case Study: Leading Logistics Company achieves 890+ hours/month savings and 60% TAT reduction with Nividous Smart Bots

A Leading Logistics and Management Company Automates Documentation Process using Nividous Smart Bots

Leading Logistics Company, a provider of end-to-end export and import trade management, faced a labor-intensive documentation challenge: 12–13 staff were needed to review and verify 20–25 critical documents daily (letters of credit, sales orders, bills of lading, packing lists, etc.), with each document requiring 100% accuracy and validation across multiple systems using complex business rules. The volume and staggered arrival of documents made the process slow, error-prone, and resource-heavy.

Nividous deployed its Nividous Smart Bot (with native AI/ML) to automate the entire documentation workflow — from LC amendment processing and bill of lading/load report validation to creating drafts of insurance and certificate of origin documents and presenting color-coded results on the Nividous BPM portal for review. The automation delivered measurable impact: more than 890 hours saved per month, a 60% reduction in turnaround time, and an 80% reduction in human dependency, enabling real-time document processing for the Leading Logistics Company.