Case Study: A Leading Bank in India achieves 70% faster turnaround in letters of credit processing with Nividous RPA Bots

A Leading Bank uses Nividous RPA Bots to Automate its Trade Finance Operations

Leading Bank in India faced a time‑intensive, highly manual trade finance operation for issuing, managing and closing letters of credit, where staff had to identify expiring records, run rules-based checks in the core banking system, transcribe data into Excel, handle exceptions and maintain status reports. To address this bottleneck the bank deployed Nividous RPA Bots on the Nividous platform to automate the daily closure workflow.

Nividous implemented scheduled RPA bots that log into the core banking system, identify expiring records, run rules-based inquiries, handle exceptions, update status in Excel and complete closures while notifying users. The Nividous solution automated daily letter-of-credit and bank guarantee closures, delivering a 70% faster turnaround, 80% improved process visibility and a 50% reduction in operational costs.