Case Study: Northern Business Consultants achieves same-day client sign-offs, AU$1,500+ savings and AU$3,750 ROI per employee with Nitro

How Northern Business Consultants Championed Clients with Nitro

Northern Business Consultants (NBC) is a Brisbane-based advisory firm serving Australian SMEs with business, tax and superannuation services. As a document-heavy practice handling tax returns, client statements and lodgements, NBC was bogged down by manual printing, postage and inconsistent signing processes that caused slow turnarounds, extra costs and risk of penalties.

By adopting Nitro Pro and its integrated eSignatures, NBC digitized document creation and signing, standardized workflows and trained staff and clients for a smooth rollout. The change cut print/postage costs (AU$1,500+ annually), increased ROI per employee by AU$3,750, and reduced signing time from 7–14 days to often within the same business day, while lowering penalty exposure, improving client satisfaction and boosting employee efficiency.

Northern Business Consultants

Jennifer Perrin

Client Service Advocate