Case Study: Gratte Brothers Group achieves streamlined PDF workflows and major IT time savings with Nitro

Gratte Brothers Group - Customer Case Study

Gratte Brothers Group Limited is a London‑based, independent building services company of over 600 staff that delivers electrical, mechanical, security and catering systems across commercial, banking, transport and pharmaceutical sectors. Their challenge was inefficient PDF workflows: only a subset of users had costly Adobe Acrobat licenses with advanced features, while site engineers, project managers and document controllers lacked simple PDF tools, creating heavy dependence on IT for document conversion and frequent problems sending large, design‑heavy files.

By rolling out Nitro to a wider user base, Gratte Brothers empowered employees to convert, compress and share PDFs themselves, eliminating routine conversion requests to IT and reducing file‑size transmission issues. The change cut helpdesk calls and Adobe compliance costs, sped up document processing across the business, and gave teams greater autonomy and operational agility.

Gratte Brothers Group

MIke Mahoney

Group IT Manager