Case Study: Transvoice streamlines interpreter and translator management with Niteco's mobile app and web portal redesign

Transvoice launches Uber for Translators app with Niteco for 4,000 interpreters across 206 languages

Transvoice, a provider of interpreting and language services for Swedish government agencies and private companies, needed to modernize its digital experience. Their challenge was to develop a mobile app for its network of 4,000 interpreters and to completely redesign its existing web portal to improve service delivery. They partnered with digital agency Niteco to achieve this mobile transformation.

Niteco conducted workshops and research to identify key pain points before designing and developing a solution. The vendor delivered a redesigned web portal for easier task tracking and created the Tolka mobile app, which streamlines job notifications, navigation, and client-interpreter communication. As a result, interpreters easily embraced the new portal and the "Uber for Translators" app, which eliminated paperwork and simplified contact between clients and service providers.

Transvoice