Case Study: Heber Light & Power achieves accurate GIS mapping and faster outage response with NISC

Heber Light & Power completes GIS cleanup in 160 hours with NISC

The customer, Heber Light & Power, faced exponential growth that overwhelmed its manual processes and flawed GIS data. This made system planning and outage response inefficient and potentially unsafe. To address this, the utility partnered with vendor NISC to implement its Mapping and Staking software, but first required a complete data cleanup to create an accurate map.

NISC's Mapping Production Team provided a flexible, phased solution to clean and modernize the customer's GIS data. This resulted in a fully accurate, living connectivity model that improved safety, operational efficiency, and cross-departmental coordination. Heber Light & Power is now able to utilize NISC's Mapping and Staking solution for precise system planning and cost estimation, with employees reporting significantly reduced call times and more effective dispatching.