Case Study: United BioSource Corporation achieves near-instant patient consent and major cost savings with Nintex AssureSign

United BioSource Corporation Expedites Prescriptions With eSign

United BioSource Corporation (UBC) is a patient support services provider for pharmaceutical clients that helps patients and prescribers navigate administrative, financial, and clinical hurdles. UBC’s paper-based consent process required printing and mailing forms when signatures were missing, which typically took 4–11 days to return and cost roughly $47 per patient, delaying care and increasing operating expenses.

UBC integrated Nintex AssureSign’s eSignature via APIs into its UBC Pathways platform, enabling case managers to send and secure patient consent in minutes—often during the initial welcome call. The solution delivered a signer-friendly experience, real-time document tracking and analytics, significantly reduced printing and shipping costs, and saved an estimated $50 per patient.

United BioSource Corporation

Jason Doiron

Director of Product Management