Case Study: Tropical Smoothie Café achieves faster, FTC‑compliant franchise signings and postage savings with Nintex AssureSign

Tropical Smoothie Café Exceeds Expectations With eSignature

Tropical Smoothie Café, a growing U.S. restaurant franchise with 600+ locations known for smoothies and healthy menu options, needed to streamline a paper-heavy franchise agreement process. Mailing contracts, meeting FTC-mandated time intervals, tracking missing signatures, and managing returns and filing created costly delays and administrative burdens that strained their expansion timeline.

They implemented Nintex AssureSign to enable compliant electronic signatures — including a delayed signing feature and simple drag-and-drop UI — so franchise agreements and internal documents could be processed digitally. The solution eliminated overnight postage, reduced manual oversight, ensured FTC compliance, improved the franchisee experience, and freed staff time to focus on opening new locations.

Tropical Smoothie Cafe