Case Study: Tribal Group achieves rapid, standardized software deployments with Nintex Promapp

Tribal Group Reaches New Heights with Promapp

Tribal Group, a UK-founded provider of software and services for the education sector with over 1,000 employees and a global customer base, needed to respond to new market drivers by standardizing and fast-tracking its service offerings. Their delivery processes and documentation were fragmented—stored in inconsistent Visio files and on individual laptops—making consistent, rapid customer implementations difficult.

By rolling out Nintex Promapp to capture and centralize key processes, Tribal standardized delivery collateral, made information accessible across teams, and reduced the need to recreate materials for each customer. The result was faster, more controlled deployments, reduced process variation, a more consistent customer experience, and measurable time and cost savings, with plans to expand Promapp usage across the business.

Tribal Group

Prue Beams

Transformation and Change Lead