Case Study: Transdev Auckland achieves five international ISO certifications in under a year with Nintex Promapp (Nintex)

Transdev Auckland Overhauls Process Management and Improves Operations

Transdev Auckland operates the city’s passenger rail service for Auckland Transport, employing about 580 staff and moving over 19 million passenger journeys a year. Faced with a senior‑management directive to achieve certification to five international standards within one year, the company needed an integrated, easy‑to‑use process and risk‑management system to make processes seamless, transparent and auditable.

Transdev rolled out Nintex Promapp to standardize processes, log health and safety issues, assign tasks, customize forms and improve project tracking and visibility. The result: compliance with five international standards in under a year (making them the best‑certified company in the Transdev group), faster, more transparent audits, simpler procedures, stronger staff engagement and measurable time and cost efficiencies that enhanced both staff and customer experiences.

Transdev Auckland

Martina McVey

Risk and Nintex Promapp™ Advisor